Masarib LTD, a company duly registered in the Republic of Rwanda, is committed to protecting the privacy of your data and personal information. This policy describes how we collect, use, and protect the information obtained through our website and our digital marketing services.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: Such as name, email address, phone number, and job title (collected when requesting a consultation or registering for our services).

• Business Data: Details about your company, marketing objectives, and advertising budget.

• Payment Information: When purchasing our services, your credit card data is processed through a secure, encrypted payment gateway provided by our bank and it partners (VISA and Master Card).

  Note: We do not store credit card details on our private servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and managing the contracted digital marketing services.

• Processing payments and issuing invoices.

• Improving user experience on our website and developing our services.

• Communicating with you regarding updates, offers, or responding to your inquiries.

3. Data Sharing and International Audience

Since we are a Rwanda-based company serving a global audience:

• We do not sell or rent your personal data to third parties.

• We may share your data with trusted service providers (such as payment gateways or analytics tools) solely to complete the service delivery.

• Your data may be stored or processed on servers located outside your home country; we ensure that all such operations comply with the highest international security standards.

4. Data Security

We implement strict technical and administrative security measures to protect your data from unauthorized access. All financial transactions are conducted via Secure Socket Layer (SSL) protocol to ensure your data is fully encrypted before transmission.

5. Cookies

We use cookies to enhance website performance and analyze visitor traffic, helping us customize our digital marketing services to meet your needs. You can disable cookies through your browser settings.

6. Your Legal Rights

Under data protection laws, you have the right to access the personal data we hold about you, request its correction, or request its deletion. You may do so by contacting us directly.

7. Amendments to This Policy

We reserve the right to update this Privacy Policy at any time. Users will be notified of any material changes by posting the updated policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Company Name: Masarib LTD

• Physical Address: Office 9, 2nd Floor, 61 KG 11 Ave, Kimironko, Kigali, Rwanda.

• Email: info@masarib.net

• Phone/WhatsApp: 00250794423116